Last updated: January 2025
By accessing or using NeighborPro, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.
NeighborPro is a platform that connects homeowners with local service professionals. We facilitate the discovery, communication, and transaction between homeowners and professionals but are not party to any service agreements between them.
You must create an account to use our services. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must provide accurate and complete information when creating an account.
Professionals listed on NeighborPro are independent contractors, not employees of NeighborPro. All professionals are responsible for their own licensing, insurance, and compliance with applicable laws and regulations.
NeighborPro may charge fees for certain services. All fees are disclosed prior to any transaction. Payment processing is handled by third-party payment providers. NeighborPro is not responsible for payment disputes between homeowners and professionals.
Users may leave reviews and ratings for professionals. Reviews must be honest and based on actual experiences. NeighborPro reserves the right to remove reviews that violate our community guidelines.
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
NeighborPro reserves the right to terminate or suspend accounts that violate these terms, engage in fraudulent activity, or otherwise harm the platform or its users.
NeighborPro is not liable for any damages arising from the use or inability to use our services, or from the actions of any professional or homeowner on the platform.
If you have questions about these Terms, please contact us at support@neighborpro.com.